Contact: support@manser-dev.ch. We answer in English and German.
What does the first launch download? The speech recognition and speaker detection components, about 650 MB, once. Use Wi-Fi and keep Discreta open until it finishes. If the download is interrupted, what you already have is kept, and trying again only fetches the rest. Afterwards Discreta works offline.
Which languages are supported? Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish and Ukrainian.
Which files can I import? Common audio and video files, for example m4a, mp3, wav, flac, ogg, mp4, mov, mkv and webm.
I forgot my password. Use your recovery key on the unlock screen. Nobody at Discreta can reset your password or open your recordings: there is no account and no copy of your key with us. If both the password and the recovery key are lost, the recordings cannot be opened.
Does Face ID or Touch ID replace the password? It unlocks the vault once you turn it on in Settings. After the device restarts, the password is needed again.
When does the vault lock? After 15 minutes without activity, or when you lock it. You can change this in Settings. A recording or a transcription in progress is not interrupted by the automatic lock.
Are my recordings in my backups? Your device’s backups can include the encrypted vault, like other app data. It stays encrypted there.
Does recording continue when I switch apps? On iPhone, a recording you started keeps running in the background until you stop it.
A speaker is wrong or a word is misheard. Tap the sentence to hear it again and correct it. Speaker detection can mix up voices that sound alike, especially in short turns.
How do I share a transcript? Export it as text, subtitles (.srt) or data (.json). An exported file is a normal file outside the vault. To share it safely, choose the encrypted ZIP (AES-256) with its own password and send the password separately. Windows Explorer cannot open AES ZIP files; 7-Zip, Keka or The Unarchiver can.
What is free? Recording, the vault, playback, corrections and export are always free. Transcription is free for 120 minutes per calendar month.
How do I restore a purchase or cancel a subscription? Restore: Settings > Discreta Pro > Restore purchases (on the Mac: Settings > About). Cancel: in your Apple Account’s subscription settings, or Manage subscription in Discreta’s Settings. Refunds are handled by Apple: https://reportaproblem.apple.com
What happens when Pro ends? Every recording and transcript stays open and exportable. Only transcription beyond the free minutes stops.
See the privacy policy.